What is the difference between making improvements and solving problems? | Lucy Goudie posted on the topic | LinkedIn (2024)

🐛🦋 Caterpillar to Butterfly: The Power of Event Feedback🦋🐛In the wise words of Darwin… it's either adapt or die. While this might sound a bit extreme in the context of event feedback, the core message still rings true. Change is not just inevitable, it's essential for growth. 🐛➡️🦋, especially when feedback comes from a variety of sources such as attendees, speakers, sponsors, and staff. Here's how we can channel this feedback by drawing on insights from industry leaders:🪴Embrace a Growth Mindset: View feedback as a gateway to learning rather than just criticism. #Carol Dweck’s work highlights this as the foundation for growth.🪴Collect Feedback Proactively: Use tools like SurveyMonkey or Google Forms to capture insights from attendees, speakers, and staff.🪴Look for the “Why” in Comments: Understand the root causes of comments to drive change as #Simon Sinek work suggests, is key to meaningful improvement.🪴Act on Feedback to Innovate: Let the agile, customer-centric approach of #Jeff Bezos inspires us to use feedback as a springboard for innovation.🪴Communicate and Acknowledge: Show how feedback has shaped changes. It’s crucial for fostering engagement and acknowledging contributions.🪴Reflect and Forge Ahead: post-event, reflect and set SMART goals for future improvements.🪴Seek Wisdom from Those Who've Excelled: Draw on case studies and expert insights for inspiration and benchmarks.🪴Cultivate Team Involvement: Involve your team in feedback-driven improvements to foster a culture of continuous growth and unity.By embracing these steps, you not only elevate your events but also embody the principle that feedback is a stepping stone to excellence. Let’s transform and thrive together! 🦋"

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I want us to go on a hypothetical journey together that I’m sure you can easily relate to.🚀 Embracing the New: Turning "What If?" Into "Why Not?"Ever been on a team where the motto seemed to be "better safe than sorry"? In our imaginary company, imagine a marketing crew that has this down pat—sticking to the same old strategies because, well, taking risks was just not done. As expected, their feedback sessions were unproductive. Let’s just say they were more about dodging bullets than sparking brilliance.Now, as the next step, imagine taking a turn for the bold: Imagine they start flipping the script on feedback (maybe after bringing in a team coach?). No more post-mortems on past failures…no more finger-pointing… but rather shifting gears to brainstorming all the possibilities—focusing not on what went wrong, but on what could go right.Let’s dream some more: can you imagine what would happen if they were to transform routine reviews into dynamic think-tanks? Feedback cas the capacity to morph from a dreaded chore into a powerful tool for change, sparking questions like "What if?" and more crucially, "Why not?"It’s not a stretch to imagine that such a mindset and feedback culture change would yield a marked payoff, is it? With the courage to venture into uncharted territory, the team is launching different, more relevant, groundbreaking campaigns that are bold and fresh. No wonder there is the potential of increased market share and igniting a new level of excitement and innovation across the team.🎉 Takeaway: When feedback nurtures curiosity and champions risk-taking, creativity and innovation comes to life.--👉 Ready to transform your team’s approach and let creativity soar? Join our "Art of Feedback" workshop! The registration link is in the first comment below.#feedback #theartoffeedback #leadership #innovation #creativity #whynot

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🌟 Transform Your Team: Play to Win, Not Just Survive! 🚀Leaders, are you facing the challenge of unlocking your team’s full potential? Simon Sinek famously said, "Teams that work together, win together." Yet, many teams struggle to shift from surviving to winning.Why do some teams thrive while others merely get by? 🤔 The secret lies in their mindset: Playing to Win versus Playing to Survive.My approach to agile team development sets the tone for this crucial mindset shift:🎯 Clear Goals: I help teams set clear, achievable objectives, driving focus and direction.💡 Innovative Problem-Solving: Encouraging creativity and adaptive thinking.🤝 Collaborative Synergy: Promoting effective communication and cooperation.🚀 Continuous Improvement: Embracing feedback and seeking growth opportunities.In contrast, teams playing to survive often face:🌊 Lack of Direction: Struggling without clear purpose.🛑 Avoidance of Challenges: Fear of failure stifling innovation.🤐 Communication Breakdown: Inhibited dialogue and collaboration.With over 80% of teams not reaching their potential, imagine the positive impact on revenue, customer satisfaction, and employee retention if your team played to win. The immersive experiences and practical exercises mirror real work challenges. Teams identify obstacles, apply improvements, create safe environments, identify roles, manage conflict, and achieve outstanding results—all while having fun... Yes! Fun ;-)Why my approach works:🚀 Proven Results: Significant improvements in team performance and cohesion based on the data developed with GDQ Associates🌟 Personal Growth: Team members gain self-awareness, recognizing reactions and decision-making under stress with Miki Island💡 Actionable Insights: Profound insights into team dynamics and individual contributions lead to tangible improvements with CliftonStrengths🌟 Agile solutions : Can be performed online or on site, ensuring flexibility to meet your needs.Ready to see real transformation? Message me, book an orientation call (🔗 Link in the Bio) or comment below, and I'll reach out with more details on how we can elevate your team’s performance. #TeamDevelopment #PlayToWin #HighPerformanceTeams #Agility #TeamCoaching #TeamBuilding #LeadershipDevelopment #EmployeeEngagement #MikiIsland #CliftonStrengths #AccelerateYourTransformation #InfiniteMindset

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During my professional journey, I’ve often encountered the “just give me a solution” approach when raising concerns about project issues. While this may seem like a direct way to handle problems, I believe it often leads to suboptimal outcomes and missed opportunities for real improvement. Here’s my perspective:- 𝗢𝘃𝗲𝗿𝗹𝗼𝗼𝗸𝘀 𝗥𝗼𝗼𝘁 𝗖𝗮𝘂𝘀𝗲𝘀: By focusing solely on immediate solutions, we risk ignoring the underlying causes of problems. This can lead to recurring issues and bandaid fixes that don’t address systemic problems.- 𝗦𝘁𝗶𝗳𝗹𝗲𝘀 𝗜𝗻𝗻𝗼𝘃𝗮𝘁𝗶𝗼𝗻: Innovation thrives on understanding problems deeply and exploring multiple solutions. When we skip this process, we limit our ability to come up with creative and effective solutions.- 𝗗𝗶𝘀𝗰𝗼𝘂𝗿𝗮𝗴𝗲𝘀 𝗖𝗼𝗹𝗹𝗮𝗯𝗼𝗿𝗮𝘁𝗶𝗼𝗻: A problem-solving culture should involve the whole team. Insisting on ready-made solutions discourages open dialogue and collaboration, which are crucial for tackling complex issues.- 𝗥𝗲𝗱𝘂𝗰𝗲𝘀 𝗟𝗲𝗮𝗿𝗻𝗶𝗻𝗴 𝗢𝗽𝗽𝗼𝗿𝘁𝘂𝗻𝗶𝘁𝗶𝗲𝘀: Problems are learning opportunities. By not taking the time to analyze and understand issues, we miss out on valuable lessons that can enhance our skills and improve future projects.- 𝗖𝗿𝗲𝗮𝘁𝗲𝘀 𝗗𝗲𝗽𝗲𝗻𝗱𝗲𝗻𝗰𝘆: Expecting immediate solutions creates a dependency on quick fixes and prevents team members from developing critical thinking and problem-solving skills.Effective problem-solving requires time, analysis, and collaboration. We should embrace a culture that values understanding problems as much as finding solutions.#SoftwareDevelopment #ProblemSolving #TeamCollaboration #Innovation #ContinuousImprovement #Leadership

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The highest performing teams are the same teams who report the most human errors and mistakes 🤔❗❓ What does this tell us? It tells us that to be an effective and high-performing team, we have to be consciously reporting on the way we are working together and proactively identifying opportunities for improvement.Last week we spent some time circulating the prolific research on psychological safety by Harvard Business School Professor Amy Edmondson to our clients due to the intrinsic link with the work we deliver. Cultural Calculator is a culture management platform that provides proactive tracking and feedback on ways of working to empower:🤓 Learning🚀 Innovation🌱 Sharing new ideas🏛 Building better organizations"Every time we withhold [our voice], we rob our colleagues of small moments to learn. We don’t innovate. We don’t come up with new ideas… We don’t contribute to creating a better organization”This quote from Edmondson really is the crux of everything Cultural Calculator offers.The thing that has always driven and inspired me is knowing that there is so much wisdom sitting within every organization but there just isn't always the tools or structure to unlock it. I am on a mission for it to become business as usual for every team to have the opportunity to unlock their wisdom and build something better. Distributed empowerment for reporting on and solving challenges at the right level is the way forward. Let's help make this a standard practice.#culture #workculture #culturestrategy #waysofworking #operations #peopleoperations #businessperformance

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A rare pair of skills(No. 291)Years ago, I reported to a Leader 'X'. 'X' had studied in the finest of institutions and had some impressive work experiences. His approach to work reflected all of these.We, as a Unit, were dealing with some tough deliverables at that point in time and 'X' was down in the trenches, with us, from Day 1. Over time, we were able to weather many a storm successfully under his tutelage. A great deal of credit for this went to one specific trait of his...The ability to strike a balance between creative problem-solving and leveraging existing solutions. When I reflect back some things that 'X' did exceedingly well, they were :-Understanding the problem thoroughly....he would bombard us with questions..no fear of them being considered trivial or silly...till he got the clarity he wanted he would go on and on...many of these discussions helped us identify areas where established methods might suffice or need tweaking.-Researching existing solutions. Blessed with an excellent memory and the patience to consume knowledge, he would be able to direct us to diverse approaches, solutions that were used out there. Not everything was relevant or useful always but it added to our overall knowledge. -He knew how to use "Combinational Creativity" (the process of generating new and innovative ideas by combining or recombining existing elements in different ways) effectively. That help us build or improve as the situation required.-In the event we were to do something, he would ensure we always had our eyes on the ball- the benefits of a new approach had to outweigh the time and resources needed to develop and implement it.-Open communication and collaboration which helped us in being upfront about the challenges we faced and how we could sort them out together. 'X', for me was, someone who could both 'innovate efficiently' and 'efficiently innovate'....a rare pair of skills. Combining them effectively....an even rarer skill. What has been your experience using this pair of skills as a Leader or working under Leaders who had this pair of skills ?Coming back to 'X'.It is said that tough times don't last, and that tough people do.It is also true that good times don't last....'X' was with us barely for an year before he moved on....Why....that's a story for some other day. #mindset #creativity #innovation #leveragewhatonehas #existingsolutions #new #noteverythingneedbenew

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𝐇𝐨𝐰 𝐚 𝐂𝐄𝐎 𝐋𝐞𝐝 𝐚 𝐒𝐭𝐫𝐮𝐠𝐠𝐥𝐢𝐧𝐠 𝐒𝐨𝐟𝐭𝐰𝐚𝐫𝐞 𝐂𝐨𝐦𝐩𝐚𝐧𝐲 𝐭𝐨 𝐓𝐮𝐫𝐧 𝐀𝐫𝐨𝐮𝐧𝐝 𝐢𝐧 7 𝐌𝐨𝐧𝐭𝐡𝐬 -- 𝑻𝒆𝒂𝒎 𝑪𝒐𝒂𝒄𝒉𝒊𝒏𝒈 & 𝑳𝒆𝒂𝒅𝒆𝒓𝒔𝒉𝒊𝒑 𝑳𝒆𝒔𝒔𝒐𝒏𝒔 𝒀𝒐𝒖 𝑪𝒂𝒏 𝑨𝒑𝒑𝒍𝒚 𝑻𝒐𝒅𝒂𝒚! When Sarah became the CEO of a troubled software company, morale was low, and communication had broken down. Our team coaching strategy focused on cultivating trust and addressing implicit biases, leading to enhanced collaboration and performance.What we did:🚀 Sarah addressed the company’s challenges head-on starting in a company-wide meeting, showing vulnerability and adaptability.🚀 Sarah and her leadership team introduced a “no-door policy,” encouraging effective open communication and collaboration at all levels.🚀 Sarah formed a diverse innovation team, sparking creativity and challenging bias.🚀 Sarah and her ELT led by example, sharing their own mistakes and learning experiences authentically and openly.🚀 Together, we tackled common biases like favoring familiar people (affinity bias) and over-relying on authority (authority bias) through strategies such as reverse mentoring and data-driven decision-making.The results?🎯 Employee satisfaction soared by 40% in just 7 months.🎯 The company launched two successful products.🎯 The stock price rose by 25% within a year.𝐊𝐞𝐲 𝐋𝐞𝐚𝐝𝐞𝐫𝐬𝐡𝐢𝐩 𝐋𝐞𝐬𝐬𝐨𝐧𝐬: * Trust is built daily: It takes time and effort to foster genuine trust within a team. * Diversity drives innovation: Different perspectives lead to better decisions. * Bias is sneaky: Proactively identify and address biases to avoid missteps. * Lead by example to inspire: Show vulnerability, admit mistakes, and share individual and team learning journeys. * Open communication is power: Encourage honest, transparent dialogue to create collaboration and trust.What leadership challenges have you faced? Drop your stories and thoughts in the comments – let's discuss how to build stronger, more inclusive teams.If you're curious about how these strategies could help your team, message us for a free consultation or request a workshop!Together, we can shape the future of team coaching and leadership.#coachingoutstandingteams #teamcoaching #leadershipdevelopment #teameffectiveness

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Team. You keep using that word. What does it mean? I adopted a definition I found a while back. "Real" team? You can just tell the difference.A team is a small number of people withcomplementary skills who are committed to acommon purpose, performance goals, andapproach for which they are mutuallyaccountable.Real teams don't emerge unless individuals onthem take risks involving conflict, trust,interdependence, and hard work.- Katzenbach, J.R. & Smith, D.K. (1993). The Wisdom of Teams: Creating the High-performance Organization. Boston: Harvard Business School.#agile #team #culture #work

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𝐅𝐞𝐞𝐝𝐛𝐚𝐜𝐤 𝐅𝐮𝐞𝐥𝐬 𝐆𝐫𝐨𝐰𝐭𝐡! 𝐓𝐡𝐞 𝐈𝐦𝐩𝐨𝐫𝐭𝐚𝐧𝐜𝐞 𝐨𝐟 𝐂𝐨𝐧𝐭𝐢𝐧𝐮𝐨𝐮𝐬 𝐅𝐞𝐞𝐝𝐛𝐚𝐜𝐤In today's fast-paced world, continuous feedback is no longer a luxury - it's a necessity for both personal and professional growth. Just like a plant needs regular watering and sunlight to flourish, we thrive on receiving constructive feedback that helps us identify areas for improvement and celebrate our strengths.𝐖𝐡𝐲 𝐢𝐬 𝐜𝐨𝐧𝐭𝐢𝐧𝐮𝐨𝐮𝐬 𝐟𝐞𝐞𝐝𝐛𝐚𝐜𝐤 𝐬𝐨 𝐢𝐦𝐩𝐨𝐫𝐭𝐚𝐧𝐭?𝟏. 𝐑𝐞𝐚𝐥-𝐭𝐢𝐦𝐞 𝐜𝐨𝐮𝐫𝐬𝐞 𝐜𝐨𝐫𝐫𝐞𝐜𝐭𝐢𝐨𝐧: Feedback allows us to adjust our approach before mistakes become ingrained.𝟐. 𝐁𝐨𝐨𝐬𝐭𝐬 𝐦𝐨𝐭𝐢𝐯𝐚𝐭𝐢𝐨𝐧 𝐚𝐧𝐝 𝐞𝐧𝐠𝐚𝐠𝐞𝐦𝐞𝐧𝐭: Recognition of progress and achievements fuels our desire to learn and grow.𝟑. 𝐈𝐝𝐞𝐧𝐭𝐢𝐟𝐢𝐞𝐬 𝐛𝐥𝐢𝐧𝐝 𝐬𝐩𝐨𝐭𝐬: We can't always see our own weaknesses. Feedback provides valuable insights from another perspective.𝟒. 𝐒𝐭𝐫𝐞𝐧𝐠𝐭𝐡𝐞𝐧𝐬 𝐫𝐞𝐥𝐚𝐭𝐢𝐨𝐧𝐬𝐡𝐢𝐩𝐬: Open and honest feedback fosters trust and understanding between colleagues and teams.𝟓. 𝐈𝐦𝐩𝐫𝐨𝐯𝐞𝐬 𝐝𝐞𝐜𝐢𝐬𝐢𝐨𝐧-𝐦𝐚𝐤𝐢𝐧𝐠: By learning from past experiences (our own and others'), we can make better choices in the future.𝐇𝐨𝐰 𝐜𝐚𝐧 𝐰𝐞 𝐜𝐫𝐞𝐚𝐭𝐞 𝐚 𝐜𝐮𝐥𝐭𝐮𝐫𝐞 𝐨𝐟 𝐜𝐨𝐧𝐭𝐢𝐧𝐮𝐨𝐮𝐬 𝐟𝐞𝐞𝐝𝐛𝐚𝐜𝐤?𝟏. 𝐍𝐨𝐫𝐦𝐚𝐥𝐢𝐳𝐞 𝐫𝐞𝐠𝐮𝐥𝐚𝐫 𝐜𝐡𝐞𝐜𝐤-𝐢𝐧𝐬: Schedule one-on-one meetings or team huddles for open communication.𝟐. 𝐅𝐨𝐜𝐮𝐬 𝐨𝐧 𝐬𝐩𝐞𝐜𝐢𝐟𝐢𝐜 𝐞𝐱𝐚𝐦𝐩𝐥𝐞𝐬: Provide clear and actionable feedback that's easy to understand and implement.𝟑. 𝐌𝐚𝐢𝐧𝐭𝐚𝐢𝐧 𝐚 𝐠𝐫𝐨𝐰𝐭𝐡 𝐦𝐢𝐧𝐝𝐬𝐞𝐭: Approach feedback as an opportunity to learn, not a personal attack.𝟒. 𝐌𝐚𝐤𝐞 𝐢𝐭 𝐚 𝐭𝐰𝐨-𝐰𝐚𝐲 𝐬𝐭𝐫𝐞𝐞𝐭: Encourage everyone to give and receive feedback constructively.𝟓. 𝐂𝐞𝐥𝐞𝐛𝐫𝐚𝐭𝐞 𝐬𝐮𝐜𝐜𝐞𝐬𝐬𝐞𝐬: Recognize and reward positive outcomes alongside areas for improvement.By fostering a culture of continuous feedback, we can create an environment where everyone feels empowered to learn, grow, and achieve their full potential.Let's share best practices!In the comments below, tell us your tips for giving and receiving effective feedback.Follow: Pankaj Goel#𝐶𝑜𝑛𝑡𝑖𝑛𝑢𝑜𝑢𝑠𝐹𝑒𝑒𝑑𝑏𝑎𝑐𝑘 #𝐺𝑟𝑜𝑤𝑡ℎ𝑀𝑖𝑛𝑑𝑠𝑒𝑡 #𝑃𝑒𝑟𝑓𝑜𝑟𝑚𝑎𝑛𝑐𝑒𝑀𝑎𝑛𝑎𝑔𝑒𝑚𝑒𝑛𝑡 #𝐶𝑜𝑚𝑚𝑢𝑛𝑖𝑐𝑎𝑡𝑖𝑜𝑛 #𝑇𝑒𝑎𝑚𝑤𝑜𝑟𝑘 #𝐿𝑖𝑛𝑘𝑒𝑑𝑖𝑛

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🌐 Embracing Wisdom in a Knowledge-Driven World 🧠🤔Just dove into Adam Grant’s “Think Again” and got inspired by the idea that knowledge isn’t just about what we know, but the power of realizing what we DON’T know. 🚀💡In a world of constant change, acknowledging our blind spots cultivates true wisdom. 🌱 Let’s challenge assumptions, stay curious, and embrace the evolving journey of learning! 💬✨What are your thoughts on this? How do you navigate the balance between knowledge and wisdom in your professional journey? Let’s discuss! 👥👂 #ThinkAgain #WisdomInLearning #ContinuousGrowth

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